Patient and Family Advisory Council Archives
May. 15, 2019—Vanderbilt University Medical Center’s Department of Psychiatry and Behavioral Sciences, executive leaders, community partners and Patient and Family Advisory Council members gathered last week for a 1.5-day workshop focused on integrating behavioral health care across the institution.
Oct. 5, 2017—Beginning this week, the first of a series of six messages is being distributed to Vanderbilt University Medical Center (VUMC) employees highlighting ways to best fulfill the Vanderbilt Patient and Family Promise, a guiding principle that was created by patients and providers and adopted at VUMC in 2013.
Aug. 10, 2017—When eStar goes live in the early morning hours of Nov. 2, the transition process should be largely invisible to the hundreds of patients who will be in the care of Vanderbilt University Medical Center (VUMC) at the time.
Feb. 21, 2013—The Patient & Family Promise will be rolled out to the public next week.
Jan. 10, 2013—Vanderbilt University Medical Center faculty and staff are gearing up to roll out the Vanderbilt Patient and Family Promise, a six-point commitment to all patients and their families.
Aug. 30, 2012—Confusion over the check-in process. A missing sign. A bathroom that needs cleaning. A route difficult to navigate with a wheelchair. These are things that Vanderbilt University Medical Center staff can easily overlook but can make or break a patient’s experience. Through its Patient and Family Advisory Councils, VUMC has tapped into its best resources...