patient engagement Archives
Aug. 10, 2017—When eStar goes live in the early morning hours of Nov. 2, the transition process should be largely invisible to the hundreds of patients who will be in the care of Vanderbilt University Medical Center (VUMC) at the time.
Mar. 9, 2017—Editor’s note — This is the first in a series of profiles on some of Vanderbilt’s most dedicated employees. All VUMC employees are encouraged to attend Celebrate — The difference YOU make every day on April 20 or 21 at Vanderbilt’s Memorial Gymnasium. Please sign up for one of three sessions at VUMCcelebrate.com.
Feb. 16, 2017—By 5 each morning, businessman Doug Brown is already hard at work, making calls to colleagues around the world.
Jan. 5, 2017—Finn Schafran has always been a happy child, but these days the nearly 2-year-old boy is adjusting to spending part of each day at Vanderbilt-Ingram Cancer Center (VICC), where he receives chemotherapy and radiation for a rare cancer.
Nov. 10, 2016—When patient appointments at The Vanderbilt Clinic (TVC) weren’t beginning on time, everyone thought they knew the reason. Either patients weren’t getting checked in on time or physicians were delayed, or maybe both issues were contributing to the problem.
Sep. 15, 2016—Getting to a patient’s room or finding the right clinic for an appointment can be stressful, but Vanderbilt University Medical Center (VUMC) leaders believe a mobile app, called WalkWays, as well as a texting tool that provide easily understood, visual directions will help everyone find their way.
Nov. 12, 2015—Interpreters at Vanderbilt University Medical Center are joining forces with counterparts at other hospitals to better serve non-English speaking patients.
Aug. 27, 2015—Through increased support for population health initiatives, Vanderbilt University Medical Center (VUMC) is positioning for a health care economy that rewards long-term relationships with patients through better engagement and emphasizes improving health management for large groups.
Jan. 29, 2015—Patients who feel included in their care have better outcomes, Christina Dempsey, MSN, MBA, chief nursing officer at Press Ganey, told a large audience at Vanderbilt University School of Nursing during her recent talk sponsored by the Patricia Townsend Meador Endowed lecture series.