culture survey Archives
Positive results for VUMC service education initiative
Aug. 19, 2020—In October 2018, Vanderbilt University Medical Center’s Defining Personalized Care — Elevating Our Culture of Service initiative was launched, and leaders are applauding the service education’s reinforcement of positive behaviors for improved delivery of service to each other, to patients and to their family members.
Transcript: Dr. Jeff Balser on recognizing the need for change and stepping up at a pivotal moment in history
Jun. 19, 2020—Dr. Jeff Balser talks about how VUMC has responded to the COVID pandemic, how our institution can help our region work toward a healthier and more just future, and how each of us at VUMC can make our voices heard as we build that future together.
