Message of appreciation for Joint Commission survey
Dec. 1, 2021—Vanderbilt University Medical Center's caring culture was on full display during the recent survey by the The Joint Commission.
Major initiative set to enhance VUMC’s culture of service
Oct. 18, 2018—At some point, everyone has had a customer service experience that was disappointing. Even though everything else may have met or exceeded expectations the things people tend to remember are often the negatives.