Defining Personalized Care — Elevating Our Culture of Service Archives
‘One VUMC Team’ initiative celebrates Medical Center heroes
Sep. 23, 2020—Recognizing and celebrating the exceptional people found among the workforce of Vanderbilt University Medical Center is the focus of Defining Personalized Care: One VUMC Team, Hero Edition, the latest segment of a multiyear Culture of Service initiative underway at the Medical Center.
Positive results for VUMC service education initiative
Aug. 19, 2020—In October 2018, Vanderbilt University Medical Center’s Defining Personalized Care — Elevating Our Culture of Service initiative was launched, and leaders are applauding the service education’s reinforcement of positive behaviors for improved delivery of service to each other, to patients and to their family members.
New VUMC service education focuses on strategies to “power up” positivity
Dec. 2, 2019—The fourth module of Defining Personalized Care – Elevating Our Culture of Service, focuses on the effect positivity can bring to an individual’s own well-being and to those they serve, including colleagues.
Take Defining Personalized Care — Listen to Understand
Aug. 22, 2019— by Jill Clendening Being a great listener is essential to being responsive and empathetic to others, and this month Vanderbilt University Medical Center employees are completing a new segment of a multi-year education initiative, Defining Personalized Care — Elevating Our Culture of Service, which focuses on sharpening our engaged listening skills. “Listening is one...
