Defining Personalized Care Archives
Feb. 24, 2021—Vanderbilt University Medical Center has an extraordinarily diverse workforce and embracing the differences of every employee is the theme of “Defining Personalized Care: We Commit to Be …,” the latest segment of a multiyear Culture of Service initiative underway at the Medical Center.
Aug. 19, 2020—In October 2018, Vanderbilt University Medical Center’s Defining Personalized Care — Elevating Our Culture of Service initiative was launched, and leaders are applauding the service education’s reinforcement of positive behaviors for improved delivery of service to each other, to patients and to their family members.
Feb. 19, 2020— Defining personalized care. It’s a tagline that has appeared in our marketing on social media, billboards and even primetime TV. About 1.7 million Middle Tennessee Super Bowl viewers watched Vanderbilt Health ads showcasing this tagline with compelling stories of how our science, training and clinical expertise bring a distinctive, personalized care experience to patients...
Aug. 22, 2019— by Jill Clendening Being a great listener is essential to being responsive and empathetic to others, and this month Vanderbilt University Medical Center employees are completing a new segment of a multi-year education initiative, Defining Personalized Care — Elevating Our Culture of Service, which focuses on sharpening our engaged listening skills. “Listening is one...
Aug. 14, 2019—Beginning this month, Vanderbilt Health clinicians will take part in service education that hinges on the vital function they serve every day as leaders and role models of positive behavior for their colleagues and trainees.
May. 24, 2019—A major television advertising campaign for Vanderbilt University Medical Center is underway and will feature eight patient stories built around the theme “Defining Personalized Care.” The campaign represents VUMC’s largest advertising effort in many years. Television ads will run in Nashville, Memphis, Knoxville, Chattanooga and Jackson, as well as Huntsville, Alabama, and Paducah, Bowling Green...
Mar. 21, 2019—Communicating effectively is an important aspect of the Credo that guides the professional conduct of Vanderbilt University Medical Center employees, while the Patient and Family Promise guides our commitment to patients.
Oct. 18, 2018—At some point, everyone has had a customer service experience that was disappointing. Even though everything else may have met or exceeded expectations the things people tend to remember are often the negatives.
May. 10, 2018—A new digital-first storytelling initiative, Defining Personalized Care, highlights the personal impact everyone at Vanderbilt Health makes with patients, families and each other.