Patient Access Services Archives
Mar. 11, 2020—Vanderbilt University Medical Center recently launched a new standard attire program for patient service specialists (PSS), the staff who work in outpatient check-in and checkout areas.
Feb. 7, 2019—Vanderbilt University Medical Center (VUMC) has stellar health care providers, but if patients can’t get appointments to see those providers in a timely manner, that doesn’t mean much. Fortunately, a Patient Access Services (PAS) team has been working behind the scenes throughout 2018 to knock down barriers to accessing care.