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patient and family promise Archives

Ideas abound for fulfulling Patient and Family Promise

Oct. 5, 2017—Beginning this week, the first of a series of six messages is being distributed to Vanderbilt University Medical Center (VUMC) employees highlighting ways to best fulfill the Vanderbilt Patient and Family Promise, a guiding principle that was created by patients and providers and adopted at VUMC in 2013.

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Patient and Family Promise key to Medical Center’s success

Feb. 2, 2017—Vanderbilt University Medical Center (VUMC) makes this promise to patients and their families: to include them as a member of the health care team, respect their privacy, coordinate and personalize their care, communicate clearly and serve them with kindness and respect. Delivering on that promise was the theme of Wednesday’s Winter Leadership Assembly in Langford Auditorium.

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Program sets gold standard for Guest Services

Jul. 11, 2013—When Guest Services employees asked about changing their uniforms, it developed into more than a simple adjustment in material or color.

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Recent Stories from VUMC News and Communications Publications

Vanderbilt Medicine
Hope
Momentum
VUMC Voice

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