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Press Ganey Archives

Patient Experience Awards honor clinical excellence

Nov. 11, 2020—Vanderbilt University Medical Center has recognized 368 clinicians and 86 clinical areas for receiving high marks from patients, earning Excellence in Patient Experience awards for fiscal year 2020.

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Awards honor employees’ patient experience efforts

Oct. 23, 2019—Vanderbilt University Medical Center has recognized 183 clinicians and 27 clinical areas with Excellence in Patient Experience awards in recognition of exceptional performance and commitment to service excellence.

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Patient experience awards honor service excellence

Oct. 11, 2017—Vanderbilt University Medical Center (VUMC) has recognized 157 clinicians and 41 areas with Excellence in Patient Experience Awards in recognition of outstanding performance and exceptional commitment to service excellence.

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VUMC adopting online provider rating system

Mar. 3, 2016—For many years, patients who came to Vanderbilt University Medical Center (VUMC) for care would receive a survey asking, among other things, about how they rated the experience — including the professionalism and friendliness of the physician or other health care provider.

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VUMC switches to new vendor for patient surveys

Jul. 23, 2015—Part of Vanderbilt University Medical Center’s (VUMC) continual effort to improve patient satisfaction is gathering feedback from individuals who recently received care.

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Recent Stories from VUMC News and Communications Publications

Vanderbilt Medicine
Hope
Momentum
VUMC Voice

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