Press Ganey Archives
Patient Experience awards honor excellence of clinical teams and individual clinicians
Nov. 1, 2022—Vanderbilt University Medical Center is recognizing 581 clinicians and 148 clinical areas for receiving high marks from patients, earning Excellence in Patient Experience awards for fiscal year 2022.
Patients and families share positive feedback on their experiences at VUMC
Apr. 27, 2022—To mark Patient Experience Week, a national event to celebrate how health care providers impact patient experience, several employees from across the Medical Center were invited to participate in a video to share their thoughts about why patient experience is so important.
Patient Experience Awards honor clinical excellence
Nov. 11, 2020—Vanderbilt University Medical Center has recognized 368 clinicians and 86 clinical areas for receiving high marks from patients, earning Excellence in Patient Experience awards for fiscal year 2020.
Awards honor employees’ patient experience efforts
Oct. 23, 2019—Vanderbilt University Medical Center has recognized 183 clinicians and 27 clinical areas with Excellence in Patient Experience awards in recognition of exceptional performance and commitment to service excellence.
Patient experience awards honor service excellence
Oct. 11, 2017—Vanderbilt University Medical Center (VUMC) has recognized 157 clinicians and 41 areas with Excellence in Patient Experience Awards in recognition of outstanding performance and exceptional commitment to service excellence.
VUMC adopting online provider rating system
Mar. 3, 2016—For many years, patients who came to Vanderbilt University Medical Center (VUMC) for care would receive a survey asking, among other things, about how they rated the experience — including the professionalism and friendliness of the physician or other health care provider.
VUMC switches to new vendor for patient surveys
Jul. 23, 2015—Part of Vanderbilt University Medical Center’s (VUMC) continual effort to improve patient satisfaction is gathering feedback from individuals who recently received care.
