In May, Vanderbilt University Medical Center will launch a survey of clinical staff and faculty to assess attitudes and perceptions regarding patient safety at the Medical Center.

For years, Vanderbilt Medical Group has used robocalls to remind patients of upcoming appointments. The reminders are triggered four days out, and VMG is able to refill approximately 60 percent of all cancellations that occur at this four-day mark. Cancellations account for approximately 7 percent of all patient responses to these appointment reminders.

RxStar, a prescribing application developed at Vanderbilt University Medical Center, has earned a 2013 Surescripts White Coat of Quality.

The Physician Council for Clinical Service Excellence helps ensure that clinical faculty have a clear voice in shaping major initiatives affecting patients, clinicians and clinical staff at Vanderbilt University Medical Center.