The Vanderbilt Interdisciplinary Care Program (VICP), piloted in 2016 under the name Vanderbilt Familiar Faces, cares for patients characterized as high needs due to hospital readmission risk or medical complexity. A team of VICP health care specialists provide primary and urgent care for these patients in a dedicated clinic at the Medical Center. Inpatient care is also provided in a designated unit if hospital admission is needed.
The program provides patients who have previously relied on emergency care or hospital stays with a range of medical, behavioral health, social work, and case management services aimed at improving their health and quality of life while reducing the need for stressful and expensive hospital care.
VICP patient John Henderson has been to the VUMC Emergency Department numerous times over the past several years but was discharged Monday with a new treatment plan, SSDI income, outpatient advocate, cell phone and supportive housing.