Part of putting our patients and colleagues first at Vanderbilt Health is treating everyone with respect and making sure their unique voices are heard. These skills are a core component of helping everyone feel like they matter and fostering a culture of safety—important elements measured every year in our annual Culture Survey.
In “Making Health Care Personal: The Power of Trust and Respect,” the fourth installment in the Making Health Care Personal initiative, employees can learn more about why these skills are so important to the success of Vanderbilt Health. The new installment spotlights ways we all have at Vanderbilt Health to nurture a trusting and respectful workplace, one where we can all speak up and support others in speaking up as well.
“Trust is a key component of a respectful work environment. It allows us to express ideas and concerns comfortably, speak up with questions, and admit mistakes when they occur.” said Amy Schoeny, Ph.D., Chief Human Resources Officer, “When we know that our voice is welcome in the conversation, we trust that what we say will be considered. Each one of us plays a role in building a trusting environment.”
This installment rolled out to leaders on August 13 and to all employees on August 20 with an invitation from C. Wright Pinson, MBA, MD, Deputy Chief Executive Officer and Chief Health System Officer for VUMC, that confirms automatic enrollment.
“When team members feel safe to share their thoughts, ideas, and concerns without fear of judgement or retaliation, they are more likely to engage in open and honest communication, think creatively, and ultimately contribute to the success of Vanderbilt Health and to the welfare of the patients we serve.” said Pinson.
All employees should experience Making Health Care Personal: The Power of Trust and Respect and feel empowered to take actions in creating a trusting and respectful workplace at Vanderbilt Health. In around ten minutes, employees can:
- See what psychological safety looks like at Vanderbilt Health
- Learn behaviors that can promote a trusting and respectful environment
- Practice with tools that can be implemented by anyone to help foster a psychologically safe workplace
Whether you work in a hospital or clinic, in an administrative setting, or from your home, you Make Health Care Personal by engaging, inspiring, and delivering the experiences that make up Vanderbilt Health.
Each experience of Making Health Care Personal highlights the many different ways we deliver on the Credo and Patient and Family Promise to Make Health Care Personal. All are encouraged to complete this fourth installment by November 30.
