Watch the latest highlight from January’s Leadership Assembly, in which Jeff Balser, MD, PhD, talks about VUMC’s recently launched Mutual Respect policy and training. The new policy and training helps to address unwelcome behavior from patients and family members who may refuse care from a Vanderbilt Health team member based on personal characteristics, such as race, age, religion, or gender.
Balser also reminded team members of the valuable training resources available in the Learning Exchange. Watch the clip from Leadership Assembly here: www.vumc.org/elevate/care-mutual-respect-policy