patient and family promise

June 3, 2022

Donna Butler-Rawson always greets patients with a smile and reassurance — especially important in her role in the electroconvulsive therapy program

Butler-Rawson earns inaugural Patient and Family Choice Award for Vanderbilt Psychiatric Hospital

By Emily Stembridge

May 16, 2022

Sylvia Groth once commuted to work on cross country skis to keep an appointment with her patient. As a native Minnesotan, a little snow couldn’t stop her.

Her dedication earned her a Patient and Family Choice Award.

By Nancy Humphrey

July 18, 2018

I passed out cold in this Vanderbilt doctor’s office in the 1980s. I’ve never forgotten her reaction.

A brief encounter with a good doctor echoes through the years

By Wayne Wood

October 5, 2017

Ideas abound for fulfulling Patient and Family Promise

Beginning this week, the first of a series of six messages is being distributed to Vanderbilt University Medical Center (VUMC) employees highlighting ways to best fulfill the Vanderbilt Patient and Family Promise, a guiding principle that was created by patients and providers and adopted at VUMC in 2013.

By Jill Clendening

July 11, 2013

Program sets gold standard for Guest Services

When Guest Services employees asked about changing their uniforms, it developed into more than a simple adjustment in material or color.

By Jessica Pasley