March 14, 2022

eStar update coming April 10; what you need to know

eStar will be updated on April 10, and will require a downtime to ensure the changes are applied. This downtime will last from 1:10 to 4:10 AM. All employees should use downtime procedures.

Please review the information below to ensure you and your teams are prepared for the changes you’ll see once the update is complete.

Leaders/Managers: What to Do

  1. Download/View Materials
  1. Prepare Your Teams
  • Identify the Guides to the Galaxy applicable to your area (see below)
  • Designate area for staff to review changes in Playground
  • Review executive summaries or discuss talking points in staff or department meetings

End Users: How to Prepare

  1. Review your Guide to the Galaxy

Each guide contains an overview of the changes based on role. Users should review the Guide to the Galaxy most appropriate for your role (all Guides are stored in Hubbl):

  1. Practice in the Playground

Spend some time in the eStar playground – review the Playground Quick Start Guide for more information.

Information is also available at

Certain functionality in eStar will be unavailable April 8-10, affecting the ability to make changes that customize certain aspects of workflows within eStar. These limitations are necessary, because while colleagues continue to use eStar, the system is updating related data “behind the scenes” to prepare for the update on April 10. These limitations will be in effect from 9:00 AM Friday, April 8, until the update is complete on April 10 (around 4:10 AM).

Affected functionality includes the following:

  • Applying filters in Chart Review
  • Personalizing dashboards
  • Creating, Editing, and Sharing NoteWriter Macros
  • Moving Activities to a Sidebar or Floating Window
  • Creating or editing QuickActions
  • Saving SlicerDicer Sessions
  • Customizing advanced settings for Charge Router Reconciliation and Routed Charges reports
  • Creating or editing new columns for reports

If you have questions or encounter any issues completing a workflow during the lockdown, contact the Help Desk (343-HELP).