Patient Experience Week

Vanderbilt Health Affiliated Network clinicians and staff have been providing the highest levels of care in the region for 10 years.

Patients, families share positive feedback on their VUMC experiences

Vanderbilt University Medical Center’s mission is “personalizing the patient experience through our caring spirit and remarkable capabilities,” and the positive feedback from patients and families will be celebrated during Patient Experience Week, April 23-29.

Patient care technician Pamela Spencer holds up a handwritten letter from a patient’s parent filled with praise for Spencer’s special bond with her patients.

Patients and families share positive feedback on their experiences at VUMC

To mark Patient Experience Week, a national event to celebrate how health care providers impact patient experience, several employees from across the Medical Center were invited to participate in a video to share their thoughts about why patient experience is so important.