VUMC Guest Services

Guest Services volunteer Don Pierce helps family and friends of patients in the Trauma Intensive Care Unit.

Pierce’s presence brightens days in Trauma ICU

As he walks the hallways of the Trauma Intensive Care Unit at Vanderbilt University Medical Center, Don Pierce’s gold Guest Services blazer is an outward symbol of the heart of gold you’ll find underneath.

WalkWays app helps visitors find their way around VUMC

Getting to a patient’s room or finding the right clinic for an appointment can be stressful, but Vanderbilt University Medical Center (VUMC) leaders believe a mobile app, called WalkWays, as well as a texting tool that provide easily understood, visual directions will help everyone find their way.