November 22, 2024

The Change Management service within IT Service Management (ITSM) to get a new name

red three darts arrows in the target center (iStock)


Change management services are provided across the enterprise to effectively support our evolving infrastructure. The goal of IT change management is to ensure that any changes to the IT infrastructure at VUMC are performed in a controlled manner. To avoid confusion and differentiate between services, Change Management will now be known as IT Change Management.

What to expect: 

Along with the updated name, IT Change Management will update their contact information. Workforce members will now need to send questions to IT.change.management@vumc.org. For more information, please review the IT Change Management website here.