Melanie Byers, a principal learning and development specialist in Human Resource's Specialized Training department, was named a Vanderbilt Health Winter 2026 Credo Award winner. (Photo by Donn Jones)

Growing up in Nashville with an elementary school teacher for a mother and a father who worked in safety at Nashville Electric Service, Melanie Byers was surrounded by stories about protection — why it’s important and what can happen without it. 

Still, she didn’t begin her career in safety management. Byers received a chemistry degree from Tennessee Tech and was hired by Vanderbilt Health as a radiochemist making fluorine-18 used in nuclear medicine PET scans. But a transition into radiation safety, then into other areas of safety, cemented what she knew all along: “I like to take care of people,” she said. “I want people to be safe.” 

Today, Byers is a principal learning and development specialist in the Specialized Training department, part of Human Resources Learning and Development — the team that creates required online safety modules. She is also a Vanderbilt Health Winter 2026 Credo Award recipient. 

“Melanie is responsible for the development, delivery and tracking of safety training, primarily for our clinical colleagues,” one nominator wrote. “Her dedication to ensuring safety information is current is unparalleled but is equally matched by her commitment to delivering this (often dry) content in a way that is engaging and effective. 

“Melanie goes above and beyond to explore new techniques — particularly during the COVID year when we had to get a bit more creative with training delivery — and technologies. Melanie is ever mindful of staff safety from a regulatory and compliance perspective, ensuring that all requirements (and there are hundreds!) are well trained and documented.”

Byers appreciates the recognition, if not the attention. 

“I’m not one of the people in the operating room or emergency department,” she said. “I’m just one of the behind-the-scenes people who tries to support all the people doing the important stuff.” 

Even Byers, who has been living and breathing safety at Vanderbilt Health for more than three decades, can’t pretend safety subject matter is always interesting, but she’s motivated by how much it affects patients and staff. 

“The reason we have safety regulations is that somebody, usually multiple people, have been seriously injured or died or both,” she said. “People have died due to a lack of safety measures, and we need to ensure it doesn’t happen to anyone else.”

Byers recognizes safety concerns where others may not, but what inspired her Credo Award nominators is the humanity behind her mission. Her nomination continued:

“What is wonderful about Melanie is that this is more than a job — it is her life’s work which she does because she truly cares about each and every one of us. While this caring could be summarized by the quality and volume of her work product, the heart of her Credo commitment to her colleagues, sense of ownership and service to others was demonstrated at a holiday celebration.

“The department had decorated for the holidays with a bit more enthusiasm than usual as we had decided to have a little decorating contest. Some may have gone a little over the top. It was a great moment when Melanie surveyed the displays, providing decorating advice coupled with safety advice — ensuring that none of the decorations caused a risk or hazard. She did this with such joy and kindness, and it is a Vanderbilt Health moment I will never forget. She embodied the Credo with this simple kindness.” 

Watch Melanie Byers’ Credo Award video.

If you are a VUMC employee, you can nominate a colleague for an Elevate Credo Award, C. Wright Pinson Leader Award, or Team Award. Visit the Elevate website to fill out a nomination form. Employees demonstrate credo behaviors when: They make those they serve the highest priority; respect privacy and confidentiality; communicate effectively; conduct themselves professionally; have a sense of ownership; and are committed to their colleagues. Elevate award nominations are accepted year-round. If a nomination is received after the cutoff for an award selection period, the nomination will be considered for the next period. VUMC VOICE will post stories on each of the award winners in the weeks following their announcement.