clinical workstation support

AccessVU to be unavailable April 29–May 1

AccessVU, the tool that supports creating new VUNetIDs, changing ePasswords and other services, will be unavailable from 5 p.m. April 29 to 2 p.m. May 1.

laptop

Dell Escalation process allows users to request expedited service

A new process is in place for Vanderbilt University Medical Center clinical and administrative workstation users in need of expedited assistance with workstation issues to have requests for service quickly evaluated and prioritized.

Vanderbilt clinical workstations getting major upgrade

Clinical workstations throughout Vanderbilt University Medical Center will undergo an expansive upgrade early this year. Vanderbilt IT is entering into an operating lease with Dell Inc. to replace a significant number of clinical workstations located throughout VUMC’s hospitals and clinics.

Help desk, clinical workstation support transitions to Dell Oct. 1

Effective Oct. 1, Dell will provide Help Desk and clinical workstation support at Vanderbilt University Medical Center.