Defining Personalized Care — Elevating Our Culture of Service

September 23, 2020

‘One VUMC Team’ initiative celebrates Medical Center heroes

Recognizing and celebrating the exceptional people found among the workforce of Vanderbilt University Medical Center is the focus of Defining Personalized Care: One VUMC Team, Hero Edition, the latest segment of a multiyear Culture of Service initiative underway at the Medical Center.

By Jill Clendening

August 19, 2020

Positive results for VUMC service education initiative

In October 2018, Vanderbilt University Medical Center’s Defining Personalized Care — Elevating Our Culture of Service initiative was launched, and leaders are applauding the service education’s reinforcement of positive behaviors for improved delivery of service to each other, to patients and to their family members.

By Jill Clendening

December 2, 2019

New VUMC service education focuses on strategies to “power up” positivity

The fourth module of Defining Personalized Care – Elevating Our Culture of Service, focuses on the effect positivity can bring to an individual’s own well-being and to those they serve, including colleagues.

By Jill Clendening

August 22, 2019

Take Defining Personalized Care — Listen to Understand

By Jill Clendening