Excellence in Patient Experience

Chief Patient Experience Officer David Haynes, MD, center, presented Excellence in Patient Experience awards to Cassandra Bruns, DNP, APRN, FNP-BC, left, and Inder Raj Grewal, MBBS, who had perfect top box scores of 100%. Not pictured is Bethany Sanders, MSN, CNM, who also received a perfect score. (Photo by Susan Urmy)
October 19, 2023

Patient Experience awards honor excellence of clinical teams and individual clinicians

By Jill Clendening
November 1, 2022

Patient Experience awards honor excellence of clinical teams and individual clinicians

Vanderbilt University Medical Center is recognizing 581 clinicians and 148 clinical areas for receiving high marks from patients, earning Excellence in Patient Experience awards for fiscal year 2022.

By Jill Clendening
Margaret Taylor, DNP, CNM, received more than 30 patient survey responses and earned a perfect 100 score on those surveys during fiscal year 2021.
October 13, 2021

Patient Experience awards honor service excellence

Vanderbilt University Medical Center is recognizing 485 clinicians and 132 clinical areas for receiving high marks from patients, earning Excellence in Patient Experience awards for fiscal year 2021.

By Jill Clendening
The Clinical Research Center (CRC) was one of 27 clinical areas at Vanderbilt University Medical Center that received a 2019 Excellence in Patient Experience award in recognition of exceptional performance and commitment to service excellence. Shown here, Scott McCarver, MHA, left, and Robin Steaban, MSN, RN, right, present the Clinical Research Center’s award to, from left, Crystal Rice, RN, BSN, Lana Howard, RN, CCRP, and Lamar Bowman, RN, BSN. Not pictured: Deloris Lee, RN, BSN.
October 23, 2019

Awards honor employees’ patient experience efforts

Vanderbilt University Medical Center has recognized 183 clinicians and 27 clinical areas with Excellence in Patient Experience awards in recognition of exceptional performance and commitment to service excellence.

By Jill Clendening