October 5, 2001

Vanderbilt Transplant Center again top in client satisfaction

Featured Image

VUMC Transplant Director Dr. C. Wright Pinson, right, accepts a $30,000 check from Wyeth-Ayerst Pharmaceuticals representative L.J. Miy. The money will be used to purchase a guest room at the Hospital Hospitality House.

Vanderbilt Transplant Center again top in client satisfaction

For the second year in a row, Vanderbilt Transplant Center has been among the top choices for clients of transplant services across the country.

In a recent United Resources Networks survey, Vanderbilt University Medical Center ranked No. 2 for both administrative ease and for communications. Last year, the center was No. 1 in both of these categories.

The Client Choice Awards are based on responses from a client survey that examined specific attributes of medical centers that participate in the United Resources Networks Transplant Network.

The awards were presented to centers that excelled in the care of transplant patients in the areas of administrative ease, communications and lodging assistance.

Although Vanderbilt was not listed among winners in the lodging assistance category, it has made the need for housing a top priority. A capital campaign, launched last year to assist with an expansion/renovation effort of a Nashville-based “home away from home” for families of patients needing temporary housing, is nearly complete.

The Transplant Center, along with Vanderbilt Ingram-Cancer Center, announced plans to collaborate with Hospital Hospitality House to expand housing options and services for patients throughout the Middle Tennessee area.

The collaborative campaign will help fund the construction of a four-level building as well as support renovation and expansion of the existing structure located at Reidhurst Avenue. The 46-unit $2.5 million housing facility will serve patients and their families.

To date, the campaign has pledges of more than $1.5 million. The new facility is expected to be completed by late summer 2002.