Credo Award

September 23, 2019

Drea Gaffney thinks of her own father every time she speaks with patients about their bills

Gaffney said that the best part of her job is being able to tell patients that their account is resolved, and they don’t have to worry about it any more.

By Nancy Humphrey
September 11, 2019

Deborah Bohlen celebrated for compassion and support of her team at the office and beyond

“Deb supports people in their professional roles as well as their personal roles.”

By Nancy Humphrey
August 19, 2019

The Fixer: Dalton Hogue’s behind-the-scenes work keeps VUMC running smoothly

“I didn’t think many people noticed what we do, so it was nice to know someone noticed.”

By Leigh MacMillan
July 17, 2019

Gail Cherry remembers what it’s like being a patient and brings that sensitivity to others

“She has a passion for nursing, for the patient and for anybody else in the room with the patient. She’s a beautiful person inside and out.” 

By Nancy Humphrey
July 10, 2019

Behind the scenes, Fady Eilia uses technology to enhance patient experiences

His dedication and innovation put him in the spotlight

By Kelsey Herbers
June 21, 2019

Credo Award winner Lindsey Netzel honored for passion and dedication to teaching

Infectious enthusiasm combined with a focus on others

By Matt Batcheldor
January 16, 2019

Commitment, support for colleagues and a touch of humor put Matt Phillips in the spotlight

You work harder if you feel appreciated, if you feel like you have ownership.
By Leigh MacMillan
January 9, 2019

Jonathan Dow’s simple gestures, compassion go a long way to help families

"His calmness and kindness helps create a culture of encouragement with everyone he comes in contact with."
By Nancy Humphrey
December 5, 2018

From jump-starting cars to tackling EMR conversions, Joel Doren’s job often expands beyond his resume

“I think my favorite part of my job is trying to make this as good of an experience for the patient as possible."
By Kelsey Herbers
October 5, 2018

Her son’s legacy motivates Tonya McBride to serve others

“I’m here doing what my son wanted me to do, so that makes a big difference for me."
By Leigh MacMillan
September 24, 2018

Children’s Hospital pharmacy technician Delveen Said keeps focus on caring for families

“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”
By Nancy Humphrey
September 7, 2018

Marchelle Alexander has a “secret” technique to help upset patients feel better: she listens

By Leigh MacMillan
July 11, 2018

Compassion, advocacy for patients with visual impairment put Eye Institute employee Janet Lemonis in the spotlight

“She is the most awesome God-sent person — she filled my heart. I had a hole in it and Janet filled it."
By Tavia Smith
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