Credo Award Archive — Page 5 of 8

December 3, 2021

Annette Goad follows the ‘golden rule’ of patient care – care for patients the way she would want to be cared for.

“I have to set that bar high because that’s the way I want other providers to treat my family, friends and co-workers who I love dearly. It’s just the right thing to do.”

By Emily Stembridge

November 30, 2021

Lisa Bond, master surgery scheduler, helps thousands of people achieve better hearing each year

Surgery scheduling is not as simple as looking at one calendar and picking a day. But Bond makes it her mission to ensure everyone is happy.

By Nancy Humphrey

October 7, 2021

No detail is too small and no task too big for research administrative officer Mustafa Nateqi

Nateqi’s can-do attitude and dedication earn him a Credo Award.

By Christina Echegaray

September 2, 2021

A leading authority in ICU-related depression and PTSD, Jim Jackson’s skills have proven especially critical to helping patients during the pandemic

“The last year has been so traumatizing and hard, but to use the skills and knowledge that we have been developing to good effect in the service of others during this difficult season has been meaningful.”

By Bill Snyder

August 26, 2021

When VUMC’s COVID-19 unit opened, Leslie Thompson eagerly stepped up to work there. She’d do it again in a heartbeat.

“Someone had to go clean those rooms up, and I’m happy to do whatever I’m asked to do. It comes with the job. I just wanted to help out and be a team player.”

By Jill Clendening

June 14, 2021

Opening a new patient care unit requires months of planning. Devin Bunch helped open the COVID-19 ICU in just a matter of days.

“Whatever it is, we roll up our sleeves and do what’s best for our patients.”

By Nancy Humphrey

June 1, 2021
Michelle Kennedy follows the same mantra whether at work or in her personal life: be a good role model and walk the walk.

“I won’t ask someone to do something I wouldn’t do myself. I try to give 110% every day. Whatever I can do to help people, I will.”
By Jessica Pasley
May 26, 2021
Chris Terry gets satisfaction from solving patients’ barriers to care long before they become real problems

“Chris’s dedication not only kept the patient from having a potentially bad outcome, but also demonstrates the type of customer service our patients should expect from VUMC.”
By Jill Clendening
March 18, 2021
Laresa Jackson’s coworkers are so sorry she won a Credo Award. (Not really)

Public recognition is not her thing. But she’s always reminding her staff of the difference they make.
By Jessica Pasley
February 25, 2021
Grace Cronin, known as “Miss Grace,” by patients and families, just earned a Credo Award for her ability to ease concerns and willingness to help out wherever possible.

“She is a positive influence to all who meet her, and it is a privilege to know such a wonderful physical therapist.”
By Emily Stembridge
February 25, 2021
Driven by passion and persistence, Kim Arnold goes above and beyond to help patients

“Her service and love for our patients translates directly with her quality of work.”
By Matt Batcheldor
January 8, 2021
In his first six months at Vanderbilt’s Dayani Center, Eric Jarvis maneuvered a car crash, a tornado and a pandemic.

Through it all, his leadership has been a steadying influence for his 60-member team
By Doug Campbell
November 17, 2020
Sharlinda Robertson has a way with toddlers having tantrums. And everybody else, too.

Her small acts of kindness earned her a Credo Award.
By Matt Batcheldor

Credo Award Archive — Page 5 of 8

Annette Goad follows the ‘golden rule’ of patient care – care for patients the way she would want to be cared for.

Lisa Bond, master surgery scheduler, helps thousands of people achieve better hearing each year

No detail is too small and no task too big for research administrative officer Mustafa Nateqi

A leading authority in ICU-related depression and PTSD, Jim Jackson’s skills have proven especially critical to helping patients during the pandemic

When VUMC’s COVID-19 unit opened, Leslie Thompson eagerly stepped up to work there. She’d do it again in a heartbeat.

Opening a new patient care unit requires months of planning. Devin Bunch helped open the COVID-19 ICU in just a matter of days.

Michelle Kennedy follows the same mantra whether at work or in her personal life: be a good role model and walk the walk.

Chris Terry gets satisfaction from solving patients’ barriers to care long before they become real problems

Laresa Jackson’s coworkers are so sorry she won a Credo Award. (Not really)

Grace Cronin, known as “Miss Grace,” by patients and families, just earned a Credo Award for her ability to ease concerns and willingness to help out wherever possible.

Driven by passion and persistence, Kim Arnold goes above and beyond to help patients

In his first six months at Vanderbilt’s Dayani Center, Eric Jarvis maneuvered a car crash, a tornado and a pandemic.

Sharlinda Robertson has a way with toddlers having tantrums. And everybody else, too.