Terrell Smith Archives
VUMC Remembers honors patients, families, staff
Dec. 8, 2022—For the third year, Vanderbilt Health held “VUMC Remembers,” a special virtual memorial service to remember patients who have died as well as their families and caregivers.
MLK lecture celebrates values of diversity, inclusion
Jan. 18, 2018—André Churchwell, MD, greeted those gathered in Light Hall for Monday’s Martin Luther King Jr. Commemorative Lecture with a reminder that his father, Robert, gave the first such lecture at Vanderbilt 17 years ago.
Resources assist staff in making EpicLeap transition seamless for patients
Oct. 24, 2017—As Vanderbilt University Medical Center (VUMC) gears up for the Nov. 2 launch of eStar, teams throughout the medical center are hard at work to ensure the transition is seamless and positive for patients and their families.
Ideas abound for fulfulling Patient and Family Promise
Oct. 5, 2017—Beginning this week, the first of a series of six messages is being distributed to Vanderbilt University Medical Center (VUMC) employees highlighting ways to best fulfill the Vanderbilt Patient and Family Promise, a guiding principle that was created by patients and providers and adopted at VUMC in 2013.
Focus on Epic: Epic transition promises benefits for VUMC patients
Aug. 10, 2017—When eStar goes live in the early morning hours of Nov. 2, the transition process should be largely invisible to the hundreds of patients who will be in the care of Vanderbilt University Medical Center (VUMC) at the time.
Patient satisfaction advisory program sees rapid growth
Apr. 21, 2016—More than 5,600 people are participating in Advise Vanderbilt six months after Vanderbilt University Medical Center launched the program of online advisers to help leadership improve patient satisfaction and patient and family engagement in care.
Awards honor employees’ compassion, commitment
Feb. 25, 2016—The most recent Credo Award and Five Pillar Leader Award winners were announced at last week’s Clinical Enterprise Leadership Assembly at Langford Auditorium. The awards are conferred on a quarterly basis.
VUMC’s patient engagement efforts lauded
Jul. 31, 2014—Vanderbilt University Medical Center has been named one of the “100 Best Hospitals for Patient Engagement” by Becker’s Hospital Review, the latest accolade for Vanderbilt’s continued emphasis on patient- and family-centered care.
Advisory councils tap experience of patients, families
Aug. 30, 2012—Confusion over the check-in process. A missing sign. A bathroom that needs cleaning. A route difficult to navigate with a wheelchair. These are things that Vanderbilt University Medical Center staff can easily overlook but can make or break a patient’s experience. Through its Patient and Family Advisory Councils, VUMC has tapped into its best resources...
