Credo Award

Children’s Hospital pharmacy technician Delveen Said keeps focus on caring for families

“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”

Marchelle Alexander has a “secret” technique to help upset patients feel better: she listens

I passed out cold in this Vanderbilt doctor’s office in the 1980s. I’ve never forgotten her reaction.

A brief encounter with a good doctor echoes through the years

Compassion, advocacy for patients with visual impairment put Eye Institute employee Janet Lemonis in the spotlight

“She is the most awesome God-sent person — she filled my heart. I had a hole in it and Janet filled it.”

Doing his own colonoscopy made Christopher Lind a legend. But his commitment to patients and families is also legendary.

“The cultural change of having a respected, practicing physician serve as a Patient and Family Advisory Council member has been invaluable.”

Cheri Frazier’s treatment for a brain tumor, and return to work afterward, illuminates her passion to treat others like family

“My philosophy is, I am a patient myself. What if someone is in pain when they call? What if they’re scared? The team does anything we can to help them.”

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