elevate

December 3, 2019

Improving the patient experience through clear communication is Lane Stiles’ ‘North Star’

By Kelsey Herbers
November 20, 2019

Nicholas Blackmon creates casts to help children heal. He just received a Credo Award for his dedication, positivity and work ethic.

“Nick always says, ‘it will be OK,’ and ‘we got this.’”

By Nancy Humphrey
September 23, 2019

Drea Gaffney thinks of her own father every time she speaks with patients about their bills

Gaffney said that the best part of her job is being able to tell patients that their account is resolved, and they don’t have to worry about it any more.

By Nancy Humphrey
September 11, 2019

Deborah Bohlen celebrated for compassion and support of her team at the office and beyond

“Deb supports people in their professional roles as well as their personal roles.”

By Nancy Humphrey
September 4, 2019

When it comes to patients’ medical mysteries, the VUMC Undiagnosed Diseases Network team is on the case

By Nancy Humphrey
August 19, 2019

The Fixer: Dalton Hogue’s behind-the-scenes work keeps VUMC running smoothly

“I didn’t think many people noticed what we do, so it was nice to know someone noticed.”

By Leigh MacMillan
August 6, 2019

Lana Howard knocks down barriers to research at Clinical Research Center

"To actually see patients where the research changes the quality of their lives, that’s a huge success."
By Jill Clendening
July 24, 2019

VUMC’s 90 valet attendants park a half million cars annually — all with a smile

"They know the job is more than parking cars."
By Christina Echegaray
January 16, 2019

Commitment, support for colleagues and a touch of humor put Matt Phillips in the spotlight

You work harder if you feel appreciated, if you feel like you have ownership.
By Leigh MacMillan
January 9, 2019

Jonathan Dow’s simple gestures, compassion go a long way to help families

"His calmness and kindness helps create a culture of encouragement with everyone he comes in contact with."
By Nancy Humphrey
December 26, 2018

Rob Hood, recognized as top leader, gives all the credit to his team

"So much of what our team has succeeded in is owed to Dr. Hood’s immeasurable support and wisdom."
December 5, 2018

From jump-starting cars to tackling EMR conversions, Joel Doren’s job often expands beyond his resume

“I think my favorite part of my job is trying to make this as good of an experience for the patient as possible."
By Kelsey Herbers
October 18, 2018

Bart Magowan is a man on the road, working in four clinics spanning three counties an hour apart

“I have a great team around me. The staff and physicians that work at these individual clinics and also my leaders make it a pleasure."
By Leigh MacMillan
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