Her son’s legacy motivates Tonya McBride to serve others

“I’m here doing what my son wanted me to do, so that makes a big difference for me.”

Children’s Hospital pharmacy technician Delveen Said keeps focus on caring for families

“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”

Marchelle Alexander has a “secret” technique to help upset patients feel better: she listens

Children’s Hospital PACU Prescription Workflow Team improves patient experience, wins Elevate Team Award

A combination of “incredible service and safer medication delivery”

Compassion, advocacy for patients with visual impairment put Eye Institute employee Janet Lemonis in the spotlight

“She is the most awesome God-sent person — she filled my heart. I had a hole in it and Janet filled it.”

Doing his own colonoscopy made Christopher Lind a legend. But his commitment to patients and families is also legendary.

“The cultural change of having a respected, practicing physician serve as a Patient and Family Advisory Council member has been invaluable.”