elevate Archive — Page 5 of 7

Portrait of Lane Stiles, a white-haired man with glasses and a beard, wearing a black suit and patterned tie while leaning on a railing in a bright glass-windowed corridor.
December 3, 2019

Improving the patient experience through clear communication is Lane Stiles’ ‘North Star’

By Kelsey Herbers
Smiling man in green scrubs and an ID lanyard sits in a pediatric hospital examination room, with an exam table and medical equipment around him.
November 20, 2019

Nicholas Blackmon creates casts to help children heal. He just received a Credo Award for his dedication, positivity and work ethic.

“Nick always says, ‘it will be OK,’ and ‘we got this.’”

By Nancy Humphrey
Drea Gaffney stands smiling in a Vanderbilt Office of Finance hallway, wearing a magenta top and black cardigan.
September 23, 2019

Drea Gaffney thinks of her own father every time she speaks with patients about their bills

Gaffney said that the best part of her job is being able to tell patients that their account is resolved, and they don’t have to worry about it any more.

By Nancy Humphrey
Debora Bohlen poses indoors wearing a black top, white cardigan, layered pearl necklaces, and name badges.
September 11, 2019

Deborah Bohlen celebrated for compassion and support of her team at the office and beyond

“Deb supports people in their professional roles as well as their personal roles.”

By Nancy Humphrey
Seven staff members pose outside an ornate arched entrance, several wearing matching gray jackets; evergreen trees frame the doorway.
September 4, 2019

When it comes to patients’ medical mysteries, the VUMC Undiagnosed Diseases Network team is on the case

By Nancy Humphrey
A uniformed plant operations employee stands with folded arms in an industrial workspace, with machinery and work surfaces in the background.
August 19, 2019

The Fixer: Dalton Hogue’s behind-the-scenes work keeps VUMC running smoothly

“I didn’t think many people noticed what we do, so it was nice to know someone noticed.”

By Leigh MacMillan