patient access

DeBruler named Vice-President of Patient Access Services, Adult Ambulatory Operations

Jennifer DeBruler, MD, has been named Vanderbilt University Medical Center’s new Vice-President, Patient Access Services, Adult Ambulatory Operations.

Children’s Hospital adds online scheduling option

Self-checkout and online ordering have become ways for consumers to gain both control and convenience in today’s marketplace. And health care is no exception.

OpenNotes gives patients full access to clinician notes

Patients who receive treatment at three VUMC clinics were recently given full access to their clinicians’ notes in their electronic medical records as part of an OpenNotes pilot.

Thomas Nantais, MBA, and Lisa Griffin, MBA, CCCM, lead the Patient Access Services team as improvements are made in how both patient and referring provider calls are handled.

Team seeks to reduce access barriers for patients and clinicians

Vanderbilt University Medical Center (VUMC) has stellar health care providers, but if patients can’t get appointments to see those providers in a timely manner, that doesn’t mean much. Fortunately, a Patient Access Services (PAS) team has been working behind the scenes throughout 2018 to knock down barriers to accessing care.

Tool cuts wait times at Children’s After-Hours Clinics

Monroe Carell Jr. Children’s Hospital at Vanderbilt is cutting waiting room times by half in its after-hours clinics, thanks to a new tool that patients can use for “call-ahead” arrivals.

‘Wait List’ offers patients new way to get appointments sooner

Vanderbilt Health is offering a new way to get an earlier, more convenient time for your next appointment if one becomes available. It’s called Wait List.

1 2