Pegasus

VUMC Information Technology is seeing increased use of the automated chat feature available through the Medical Center’s help desk.
March 2, 2023

Medical Center help desk adds automated chat services

Vanderbilt University Medical Center’s information technology help desk has an online component called Pegasus, which has added an automated chat feature to help serve VUMC employees, patients and families seeking technical assistance.

By Paul Govern
September 2, 2014

Help desk, clinical workstation support transitions to Dell Oct. 1

Effective Oct. 1, Dell will provide Help Desk and clinical workstation support at Vanderbilt University Medical Center.

By VUMC News and Communications