teleconferencing

VUMC’s new virtual nurse program allows Katy Byers, RN, to talk with patient Jimmy Sawyers remotely. (photo by Susan Urmy)

New teleconference program helps give nurses more time to care for patients in person

Through Vanderbilt’s new virtual nurse program, certain tasks such as documentation can be done remotely via a teleconference in the patient’s room, giving nurses at the bedside more time to care for patients in person.

Customers to receive credits for some Lync long-distance calls made in April

During April, Vanderbilt IT experienced an issue with the termination of some Lync long-distance calls that resulted in overcharges. Customers who were incorrectly charged will receive their appropriate credits in May.