Strong work ethic, dedication to customer service, compassion and commitment to teamwork earn James a VUMC Credo Award.
168 winners (so far) of the honor for exemplary employees
“When people are feeling down, I want to do something to make everyone feel better.”
She takes pride not only in guiding patients on their health care journeys but also in serving as a resource who is always available to her fellow navigators
“I don’t know these people on the table having surgery, but it’s somebody’s dad, somebody’s mom, somebody’s child. I just want to help take care of them.”