Trey Brown, MSN, NP, works in the department of Orthopaedic Surgery & Rehabilitation at Vanderbilt Adult Ambulatory Clinics. He is one of the latest Vanderbilt Health DAISY Award winners.
From the nomination
“Trey went above and beyond during my visit. He was extremely polite, communicated everything clearly, and listened intently to the information I was conveying about my issue. I tend to include extra details as I feel they could relate that many would filter out, but Trey listened patiently, asked follow-up questions, and made me feel heard in our interactions.
“I never had the sense that anything I said was discarded, even if from a medical standpoint it may seem irrelevant. Trey spent an extended amount of time performing a thorough exam and multiple tests to best isolate my symptoms and source of my issues. Similarly, he immediately heard my concerns regarding what I wanted to rule out and took those to heart. He gave me the reassurance (with data to back it up) to reduce my worry and move forward with ‘what we think IS the source.’
“I never felt rushed and his attention to detail, listening and asking follow-ups really stuck out with me as the best I have experienced in any visit to a health care provider. It made me feel like I was the only patient there that day, and no matter how trivial my issue was or wasn’t, that I was special, and that my care mattered. I realize not all areas can afford that extra time with patients, but this interaction made a lasting impression on me, and I hope all patients get to experience the same great care and attention from nurses like Trey gave me that day.”
About DAISY Awards
The DAISY Award is a recognition for extraordinary nurses who exemplify compassion toward patients and families.
Vanderbilt Health distributes the award in partnership with The DAISY Foundation, which was formed in 1999 to honor the memory of J. Patrick Barnes, a 33-year-old man who died of complications of the autoimmune disease Idiopathic Thrombocytopenic Purpura (ITP). Barnes’ family was moved by the care they received from his nurses and wanted to recognize them to preserve his memory. DAISY is an acronym for Diseases Attacking the Immune System.
Vanderbilt Health nurse committees determine the individual recipients. Previous recipients of the DAISY Award are here. The award is open to all licensed nurses, and anyone can nominate — including co-workers, patients and their families.
