Service initiative amplifies importance of including and respecting all

Vanderbilt University Medical Center has an extraordinarily diverse workforce and embracing the differences of every employee is the theme of “Defining Personalized Care: We Commit to Be …,” the latest segment of a multiyear Culture of Service initiative underway at the Medical Center.

Positive results for VUMC service education initiative

In October 2018, Vanderbilt University Medical Center’s Defining Personalized Care — Elevating Our Culture of Service initiative was launched, and leaders are applauding the service education’s reinforcement of positive behaviors for improved delivery of service to each other, to patients and to their family members.

Rounds: A tagline to remember

Take Defining Personalized Care — Listen to Understand

New service education highlights clinicians’ influence as role models

Beginning this month, Vanderbilt Health clinicians will take part in service education that hinges on the vital function they serve every day as leaders and role models of positive behavior for their colleagues and trainees.

VUMC launches personalized care-themed ad campaign