VUMC Help Desk

VUMC Information Technology is seeing increased use of the automated chat feature available through the Medical Center’s help desk.
March 2, 2023

Medical Center help desk adds automated chat services

Vanderbilt University Medical Center’s information technology help desk has an online component called Pegasus, which has added an automated chat feature to help serve VUMC employees, patients and families seeking technical assistance.

By Paul Govern
laptop
January 4, 2015

IT Support: Contact information for VU and VUMC Help Desks

To ensure that Vanderbilt faculty and staff receive the best IT support possible, Vanderbilt IT wants to make the community aware of how to access the designated support teams for the university and Medical Center.

By VUMC News and Communications
September 2, 2014

Help desk, clinical workstation support transitions to Dell Oct. 1

Effective Oct. 1, Dell will provide Help Desk and clinical workstation support at Vanderbilt University Medical Center.

By VUMC News and Communications
June 13, 2011

Requests to change ePassword are legitimate

By VUMC News and Communications