Jeff Balser

December 13, 2012

Patients, families at heart of new ‘Promise’ campaign

Vanderbilt University Medical Center is taking its commitment to a patient-centered experience to a new level through the Vanderbilt Patient and Family Promise, a six-point commitment statement being rolled out publicly in February.

By Nancy Humphrey

December 13, 2012

Quality, innovation key to VUMC’s fiscal health: Balser

As medical centers across the country respond to declining revenue streams and a federal budget crisis, focusing on the quality of the patient experience becomes ever more important.

By Paul Govern

September 13, 2012

Assembly outlines VUMC clinical enterprise goals

With the continued dedication and hard work of staff and faculty, Vanderbilt University Medical Center managed to surpass financial goals for the fiscal year that concluded June 30.

By Paul Govern

December 1, 2011

It’s official: VUMC holds Guinness world record for most vaccinations

By Nancy Humphrey