August 30, 2022

eStar update planned for Sept. 11 delayed

By: VUMC News and Communications

The eStar update planned for this weekend (Sept. 11) has been delayed.

Late last week, Epic advised all its customers that had not yet implemented this software update to stop any current efforts to move forward. The Epic customers that have already implemented the update have been affected by significant stability and performance issues.

Epic is working hard to correct the identified issues.

The VUMC team managing the update is in close communication with Epic regarding the company’s timelines for correcting the identified issues. A new date for the update has yet to be determined. Please keep a lookout for more information as timelines are finalized.

Leaders and users should continue to review materials and guidance to be sure they are prepared for the changes when they are implemented—likely later this year.

Leaders/Managers: What to Do

  1. Download/View Materials

View the executive summary most relevant to your area(s) for a general overview of major changes:

  1. Prepare Your Teams
  • Identify the Guides to the Galaxy applicable to your area (see below)
  • Designate area for staff to review changes in Playground
  • Review executive summaries or discuss talking points in staff or department meetings

 End Users: How to Prepare

  1. Review your Guide to the Galaxy and In Basket PowerPoint

Each guide contains an overview of the changes based on role. Users should review the Guide to the Galaxy most appropriate for your role and eStar 2022 Q1 Release In Basket Guide to the Galaxy (all Guides are stored in Hubbl):

 In Basket PowerPoint

 Notes

  • Electronic booklets are divided into role-specific bundles
  • Each book begins with a chapter on general changes
  • Primary eStar applications are divided alphabetically into chapter
  • Secondary applications are at the end of the book and divided by area of focus, such as In Basket or Care Everywhere.

Guide to the Galaxy Books

  1. Practice in the Playground

Spend some time in the eStar playground – review the Playground Quick Start Guide for more information.

Information is also available at https://healthit.vumc.org/estar-upgrades

 

 

Note: an earlier article about the update (written before it was postponed) is below:

 

eStar will be updated on Sept. 11 and will require a 2.5-hour downtime to ensure changes are applied. There will be significant changes coming to In Basket and scheduling tools.

Please review the information below to ensure you and your teams are prepared for the changes you will see once the update is complete.

Leaders/Managers: What to Do

  1. Download/View Materials

View the executive summary most relevant to your area(s) for a general overview of major changes:

  1. Prepare Your Teams
  • Identify the Guides to the Galaxy applicable to your area (see below)
  • Designate area for staff to review changes in Playground
  • Review executive summaries or discuss talking points in staff or department meetings

End Users: How to Prepare

  1. Review your Guide to the Galaxy and In Basket PowerPoint

Each guide contains an overview of the changes based on role. Users should review the Guide to the Galaxy most appropriate for your role and eStar 2022 Q1 Release In Basket Guide to the Galaxy (all Guides are stored in Hubbl):

In Basket PowerPoint

Notes

  • Electronic booklets are divided into role-specific bundles
  • Each book begins with a chapter on general changes
  • Primary eStar applications are divided alphabetically into chapter
  • Secondary applications are at the end of the book and divided by area of focus, such as In Basket or Care Everywhere.

Guide to the Galaxy Books

 

  1. Practice in the Playground

Spend some time in the eStar playground – review the Playground Quick Start Guide for more information.

 

Information is also available at https://healthit.vumc.org/estar-upgrades