Paul Govern

Debit cards to be issued for patient refunds

VUH receives top safety score from Leapfrog Group

Survey to assess staff, faculty perceptions on patient safety

In May, Vanderbilt University Medical Center will launch a survey of clinical staff and faculty to assess attitudes and perceptions regarding patient safety at the Medical Center.

Text appointment reminders generate high response rates

For years, Vanderbilt Medical Group has used robocalls to remind patients of upcoming appointments. The reminders are triggered four days out, and VMG is able to refill approximately 60 percent of all cancellations that occur at this four-day mark. Cancellations account for approximately 7 percent of all patient responses to these appointment reminders.

RxStar application lands national award

RxStar, a prescribing application developed at Vanderbilt University Medical Center, has earned a 2013 Surescripts White Coat of Quality.

Physician Council helps bolster clinical enterprise

The Physician Council for Clinical Service Excellence helps ensure that clinical faculty have a clear voice in shaping major initiatives affecting patients, clinicians and clinical staff at Vanderbilt University Medical Center.

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