Beginning this week, the first of a series of six messages is being distributed to Vanderbilt University Medical Center (VUMC) employees highlighting ways to best fulfill the Vanderbilt Patient and Family Promise, a guiding principle that was created by patients and providers and adopted at VUMC in 2013.

When eStar goes live in the early morning hours of Nov. 2, the transition process should be largely invisible to the hundreds of patients who will be in the care of Vanderbilt University Medical Center (VUMC) at the time.

More than 5,600 people are participating in Advise Vanderbilt six months after Vanderbilt University Medical Center launched the program of online advisers to help leadership improve patient satisfaction and patient and family engagement in care.

The most recent Credo Award and Five Pillar Leader Award winners were announced at last week’s Clinical Enterprise Leadership Assembly at Langford Auditorium. The awards are conferred on a quarterly basis.

Vanderbilt University Medical Center has been named one of the “100 Best Hospitals for Patient Engagement” by Becker’s Hospital Review, the latest accolade for Vanderbilt’s continued emphasis on patient- and family-centered care.