My Health at Vanderbilt (MHAV)

Self check-in, centralized welcome desks prove beneficial to both staff and patients

Vanderbilt Health adult ambulatory clinics began providing self check-in for appointments in late summer 2023, and the process has proven beneficial to both patients and staff.  

Tiffany Mays, a senior patient services representative, and Chetan Aher, MD, Associate Chief Medical Officer of Adult Ambulatory Clinics, take a first look at the new centralized welcome desk at Vanderbilt Health One Hundred Oaks. (photo by Erin O. Smith)

Vanderbilt Health expands self check-in, centralized welcome desks at adult ambulatory clinics

Beginning Aug. 30, patients can check in for appointments at adult ambulatory clinics at Vanderbilt Health One Hundred Oaks using the My Health at Vanderbilt secure patient portal app on their phone or tablet.

Messaging changes benefit both providers and patients

Vanderbilt University Medical Center has just rolled out changes to streamline and better manage messaging between patients and their care providers.

VUMC emergency departments offer patient self-registration

Three emergency departments on Vanderbilt University Medical Center’s main campus launched patient self-registration via mobile device and the VUMC electronic patient portal, My Health at Vanderbilt

VUMC patient portal welcomes millionth user

Vanderbilt Patient-Reported Outcomes Measurement System collects millionth report

The Vanderbilt Patient-Reported Outcomes Measurement System has collected its millionth patient-reported outcome measure (PROM), or pre-appointment survey that patients complete about their health, making it one of the largest collections of such surveys in the United States.

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