Recording and analyzing patient and family reports about rude and disrespectful behavior can identify surgeons with higher rates of surgical site infections and other avoidable adverse outcomes, according to a study led by Vanderbilt University Medical Center (VUMC) investigators in collaboration with six other major academic health systems.

At Vanderbilt University Medical Center, a recent urgent drug recall of a specific epinephrine auto-injection device elicited a quick communications strategy to protect affected patients seen by Vanderbilt Medical Group providers.

In May, Vanderbilt University Medical Center will launch a survey of clinical staff and faculty to assess attitudes and perceptions regarding patient safety at the Medical Center.